Rant about USJ (Universal Studios Japan) English Site

This was going to be a short post about the special offer of yearly pass tickets of Universal Studios Japan (USJ) but incredibly their site is so poor I feel like ranting a bit.  (I’ll post details of the offer in a separate post)

  • First of all, they don’t mention the offer on their English site at all.
  • Second, their info seems not to have been updated for at least a year.  For example the regular price is still listed as 18,000 Yen not 22,000Yen.  More importantly there are some exception dates but the English version is still  last year’s info  vs the Japanese up-to-date info.
  • Third, you can’t actually buy the tickets on-line unless you use the Japanese site.
  • Bonus sad points are the information pages for the special events and attractions.  Example, this is the info page for Universal Valentine in English vs Universal Valentine in Japanese.

I can’t believe an organisation with the money and resources like Universal Studios are building such disfunctional sites for their non-Japanese speaking customers.

If you feel similarly please leave a comment or pass on a link to this post to friends.

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